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Returns
Christmas Extended Returns
To make your christmas shopping stress-free, we are offering an extended return policy for purchases made during the festive period. Here are the details:
Extended Return Window
- Items purchased between 1st November 2024Â and 31st December 2024 can be returned or exchanged until 1st March 2025.
- This extension applies to all eligible items, including gifts.
Return Policy
At GolfStar Direct, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free 60-day return policy.
ANY CUSTOM FIT PRODUCT IS NON-RETURNABLE AND NON-REFUNDABLE
Please ensure when purchasing a custom fit product you enter the details correctly and are happy with your selections.
Our 60-Day Return Policy:
- You have 60 days from the date of purchase to return an item.
- Items must be unused, in the same condition as received, and in their original packaging.
- Please include proof of purchase or order number with your return.
We have 3 ways to return your items
By post
GolfStar Direct
Unit 25
Coleshill Industrial estate
Station Road
Coleshill
Warwickshire
B46 1JP
DPD Drop off FREE
This fantastic option allows you to take your parcel to any of DPD’s 8500 drop off shops in mainland UK. There is a drop off point within a few minutes of 96% of the population. This saves you having to wait in for the collection. Its also FREE!!
Arranging your return is simple. Click the button below to generate a digital or print at home label.
Please be advised this service is not available for Northern Ireland or Scottish Highland residents.
Arrange a Return
DPD Collection
This service collects the item from your delivery address and brings it back to us. This service costs £9
Email returns to have this arranged for you or call 01675 489 918
See our full returns policy HERE